COVID-19 Shipping Update
Please note: Our carrier is operating with the utmost caution to protect our customers and the delivery workers. Unfortunately, this may add to unavoidable delivery delays. We appreciate your patience and understanding during this time.
We gladly accept all major credit cards (i.e., VISA, MasterCard etc.) or PayPal.
Please note: If you want to pay via American Express, please select PayPal in the checkout and then click on the option “Pay with Credit or With Debit Card” inside PayPal. If you need help with that, please contact us.
Great question. Our checkout page uses SSL, which ensures that all your browsing and shopping data remains private.
We’re sorry for the trouble! First, make sure that your shipping and billing details are correct. If that doesn’t work, try contacting your bank about the payment. If you’re still having an issue, drop us a message and we’ll do our best to help!
Please note: If you want to pay via credit card and are using AMEX, you must proceed to PayPal first, and then select the option “Pay with Credit or With Debit Card” inside PayPal. If you need help with that, please contact us.
During the first stage of checkout, look for a box beneath your order summary. Enter your code and click ‘apply,’ then watch the magic happen. Remember, only one discount code can be used per order!
*Estimated Shipping Time
8-14 Business days
8-15 Business days
Australia, New Zealand
8-15 Business days
Central & South America
10-20 Business days
8-15 Business days
15-30 Business days
We are excited to deliver our products worldwide as we ship from our warehouses in different locations in the world.
Absolutely! We know you are excited to follow the journey of your product at every step of the way.
We’ll always send a tracking number via email within 24 hours of your order. With this number you can track your order at our website.
We are always working on ways to get your order to you faster.
We offer express delivery to some countries including USA, Uk, Canada and Australia.
Unfortunately, at this moment in time we are unable to offer express delivery to all other countries and outlaying islands.
Eat Play Fit cannot control these costs and is not responsible for any duties/taxes applied to your package, so you will be responsible for paying additional charges if they apply.
In rare cases you might be contacted by customs to submit an invoice. In this case, you can simply forward our order confirmation email which you’ve received when placing your order.
If you should decide to decline a package you will be refunded minus a fee for returning the item to us and restocking it.
For international shipments outside of the USA, all website prices are exclusive of sales tax. VAT is not collected at checkout. Eat Play Fit is not responsible for VAT and customs fees which will be charged to the customer directly by the shipping service provider.
All orders ship Monday – Friday, excluding weekends and official bank holidays.
We recommend you order soon, so you get your order in time.
Yes! We want you to be head over heels for your new product. If you’re not 100% satisfied, we want to make things right.
Just send us an email within 30 days from the day you receive your parcel saying you’d like a refund. Then, we’ll send you step-by-step instructions for returning your product.
A Eat Play Fit question should never go unanswered. If you still have questions or simply have something to say, send us an email at firstname.lastname@example.org and we’ll get back to you as soon as we can. Don’t forget: if you’re contacting us about an order, we need your email address or order number to sort things out ASAP!